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PINQ for Charges

There are a variety of business challenges faced by banks in the handling of processing large amounts of charges for payments. The charges mentioned are for example for OUR and non-STP payments, as well as investigation related charges. PINQ for Charges is a central solution for the processing of bank-to-bank charges claims. PINQ ensures banks can keep track with the raise of payment charges as well as regulatory changes, such as SWIFT GO.

Realize benefits with PINQ

Simplification of the charges process through automation

Higher efficiency and risk minimization of fee handling in a centralized solution

Cost savings in fee handling

Improvement of the customer service

Support of the bank's relationship management as a flexible tool in case of changes in conditions

Seamless transparency of in- and outgoing charges from end-to-end and generation of payment and booking instructions

Revenue generation in the back office

Keep Track with new regulatory and market changes such as SWIFT Go

PINQ for Charges masters a number of business challenges:

analyses each claim to verify the accuracy and validity of the underlying payment
standardises the submission of fee claims
ensures that the variety of T&Cs agreed between banks and their counterparts for received and set out claims are met such as amount of payment, number of transactions including the SWIFT Go T&C’s
reconciles payments received with outstanding receivables
follows a transparent process in case of discrepancies between own calculation and those of the counterparty
allows to efficiently generate reports for the fee process (MIS) to monitor volume and quality of the claims sent and received

SWIFT Partner

Since 2005 syracom has been an accredited solution partner of SWIFT and has been complying to the requirements of "Ready Exceptions and Investigations" Label.

Individual and future-proof IT and business solutions.

Interested? Contact us.

Marc Claas

Product Manager PINQ

Fon: +49 6122 9176 0

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