PINQ Charges & Billing – Fee Management That Pays Off

Banks process vast numbers of interbank fee claims every day – for OUR and NON-STP payments, investigations and new schemes such as SWIFT Go. PINQ provides complete visibility in both directions: automated reconciliation, accurate billing and full transparency.

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What Charges Does PINQ Cover?

In cross-border payments, different fee arrangements (OUR, SHA, BEN) often require manual review. PINQ Charges automates the validation and billing of these charges across all channels (MTn90/91 and camt.105/106).

Fee Flow at a Glance

TypeDirection / ContextMessage
Legacy → New
Function in PINQ

INCOMING

Incoming Payment

MTn90 / camt.105

Outgoing claim: Automatically generated and sent to the sender.
OUTGOING

Outgoing Payment

MTn91 / camt.106

Incoming claim: Validated against the bank’s own fee tables.

OUR CLAIM

Third-Party Bank Fees

MTn91 / camt.106

Recovery of fees following an OUR payment.

NON-STP

Repair Costs

Individual / BatchBilling for payments that required manual intervention.

INVESTIGATION

E&I Processing

MTn96 / pacs.009

Charging of processing fees resulting from investigations.
PAYMENTSettlement

MT202 / pacs.009

Automatic payment initiation or reasoned rejection.

 

Six Business Challenges – One Solution

PINQ Charges automates the entire bank-to-bank fee process, from claim validation through to posting instructions – and, for the first time, enables claims and their associated payments to be reviewed and reconciled at the required level of detail.

 

Validation of Every Claim

01 Validation

Each incoming charge is validated against the original payment: amount, number of transactions, fee type and validity of the underlying transaction – including SWIFT Go requirements.

 

Standardized Claim Submission

02 Standardization

Outgoing fee claims are created in a standardized format – either as individual claims or monthly consolidated invoices per counterparty and fee type, with automated reminders.

 

Compliance with Agreed Terms

03 Terms Management

PINQ ensures that the individual terms agreed with each correspondent bank are automatically applied and monitored for both incoming and outgoing claims.

 

Precise Claim Reconciliation

04 Reconciliation

Incoming claims are automatically reconciled against items that have already been settled or paid. Duplicate claims are identified and filtered out.

 

Transparent Dispute Resolution

05 Transparency

If there are discrepancies between the bank’s own calculation and the counterparty’s, a documented resolution process is initiated – fully traceable for compliance and audit purposes.

 

MIS Reporting for Fee Processes

06 Reporting

Flexible reports enable the monitoring of the volume and quality of all sent and received claims – providing a solid basis for relationship management and fee negotiations.

 

PINQ Billing – End-to-End Billing for Banks

In addition to the Interbank Charges module, PINQ integrates a comprehensive billing system for banking services. Account maintenance fees, transaction fees and onboarding costs are captured, priced and billed in a single end-to-end process – without system breaks or manual intermediate steps.


Billing Process at a Glance

Tracking → Monitoring → Pricing → Invoicing → Reporting

The process follows a fully automated cycle, eliminating the need for manual intermediate steps:

  1. Tracking & Monitoring: Complete tracking of all services provided.
  2. Pricing: Dynamic pricing based on your individual pricing structures.
  3. Invoicing & Reporting: Automated invoice delivery and transparent management dashboards.


Flexibility Across Service Types

New service types can be introduced quickly and without programming effort. Flexible pricing structures, including individual customer terms and fee-waiver rules, can be freely configured. This turns the back office into an active revenue driver rather than a cost center.

  • Data-based, time-based and manually requested service types
  • Freely configurable pricing structures with terms & conditions and fee waivers
  • Invoice delivery via email and other formats
  • Flexible relationship management for changes to terms and conditions
  • Revenue generation in the back office through accurate fee processing

Key Benefits of PINQ Charges & Billing

Streamlined Fee ProcessingAutomation replaces manual validation and reconciliation steps, delivering greater efficiency, reduced operational risk and significantly less processing effort in the back office.

Complete Transparency

Full visibility into incoming and outgoing charges, precise posting instructions and MIS reporting – supporting controlling, compliance and relationship management.
Regulatory ReadinessSWIFT Go, new camt.105/106 releases and other market changes are implemented by syracom in good time – keeping your financial institution compliant without additional effort.
Revenue Generation
in the Back Office
Precise claim reconciliation and comprehensive billing of all eligible charges help secure revenue streams that often remain unidentified in manual processes.
Flexible Relationship ManagementChanges to terms agreed with correspondent banks can be implemented quickly without manual adjustments – PINQ automatically applies the updated terms to the next billing cycle.
Cost Savings & Customer Service

Faster processing, fewer inquiries and more transparent account statements provide customers with a noticeably better experience while reducing processing costs for the financial institution.

 

Take Control of Your Fees – Get Started Today

Find out in a personal consultation how PINQ Charges & Billing can automate your interbank fee processes and uncover revenue opportunities in the back office.

 

Are you interested?

Talk to us.

Marc Claas

Product Manager PINQ

Talk to us.

Marc Claas

Product Manager PINQ

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