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news archive

 —  PINQ

28.02.2012 Process optimization with case management

An article by Steffen Lorenz, Principal Consultant, Software AG and Rainer Schnell, Head of Business Development, Syracom AG In classical business process management (BPM) the focus lies primarily on the optimization of business processes that re-occur frequently with the same structure, for instance in payment, securities, and credit transactions. However, there are areas in which business transactions do not always follow the same process, such as when processing inquiries or customer…

31.01.11 Atlassian JIRA / Confluence

syracom consultants show excellence and expertise in development through pluginsA ranking performed by the Australian software manufacturer Atlassian at the beginning of the year picked the "coolest" plugins of 2010. The JIRA Gantt-Chart Plugin developed by Frank Polscheit, Managing Consultant at syracom Consulting AG obtained rank 4 among the 15 best plugins.The Gantt-Chart Plugin allows JIRA for the first time to create a graphical representation of plans, dependencies, and progress on the…

12.09.2011 Atlassian JIRA: Gantt-Chart Plugin

The JIRA Gantt-Chart plugin developed by Frank Polscheit, Managing Consultant at Syracom Consulting AG, has already been downloaded more than 10,000 times this year! When managing projects, the Gantt-Chart plugin makes it possible to create graphical representations of schedules, dependencies, and progress, as well as corresponding resource overviews, also as multi-project views on the Dashboard. You may download the current version of the JIRA Gantt-Chart plugin 1.6.1 at the following link htt…

 —  Financial Services

12.07.2011 PINQ SWIFTReady

In 2011 the solution PINQ by Syracom again has successfully completed the annual technical validation to obtain the new SWIFTReady Exceptions and Investigation Label. Thus PINQ has been granted for the seventh time as an innovative solution for the standardisation and automation of the inquiry management for transaction processes. The current SWIFT E&I Label was obtained for the PINQ Process INQuiries Management System 4.2 .

The first time when Syracom received the label was in 2005. The…

 —  Financial Services

15.03.2011 PINQ: Extended area of application

The area of application of PINQ as the central solution for inquiry management of financial institutions and payment service provider is continuously
extended and complemented by particular solutions. In collaboration with two established financial institutions PINQ is currently upgraded for the
requirements of inquiry processes for domestic and Euro money transactions. The new module will be delivered to the first client in late summer 2011.

 —  Financial Services

PINQ SWIFTReady 2010

As part of a comprehensive validation, PINQ “Process INQuiries Management System” received the 2010 SWIFTNet Ready Label for Exceptions and Investigations from the Society for Worldwide Interbank Financial Telecommunications (SWIFT). Thus PINQ has been granted for the sixth time as an innovative solution for the standardisation and automation of the inquiry management for transaction processes. PINQ is already fulfilling the future SWIFT requirements of SWIFTNet Exceptions and Investigations…