Digital Banking

Established credit institutions and financial services providers have to rethink their strategic orientation. Technology companies from other industries such as Apple and Google, providers such as PayPal, but also smaller financial services companies and FinTechs are attempting to gain market shares with focused customer orientation and simple solutions. This increases the digital innovation pressure on the banking industry tremendously.

At this point, every business must study its own digital future since it requires a clear strategy. Ideally, this strategy becomes the Digital Banking Leadership.

Digital Banking Leadership

In particular banks want to give themselves a modern look by using new technologies or innovative apps. However, this façade usually hides the same, silo-like organizational structures, many manual processes, and a system landscape which is difficult to integrate or would require great effort to do so.

The path to real Digital Banking Leadership begins with the insight that it can only be achieved by means of a coherent digital strategy. In order to prevent this strategy from existing merely on paper, businesses must initiate a comprehensive digital transformation process. It affects almost every area of the bank: business model, organization, processes, and systems.

The primary result of the digital transformation is sustainable business success. Internally, it can only be achieved through a lean digital operating model. Externally, the focus must lie on customer satisfaction and customer benefits.

Digital Excellence – Our Consulting Approach

Our consulting approach focuses on customer satisfaction and customer benefits. Based on it, we must be able to derive changes to business model, organization, processes, and IT systems in a consistent manner.

For many years, we have been supporting companies in the financial industry in digitizing their business. Our experts have acquired know-how from a multitude of successful consulting projects and know the internal challenges of digital transformation processes. This way we can accompany you optimally on the way to Digital Banking Leadership.

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Call me or write me

Hendrik Kurz

Business Unit Manager Banking

Phone: +49 6122 9176 0